Delete Your Taishina Account and Data

Customers using the Taishina app or website may request deletion of their customer account and associated personal data.

How to request account deletion

1. Email info@taishina.in from the email address registered with your Taishina account.

2. Use the subject line: “Taishina Account Deletion Request”.

3. Include your registered name, email address and phone number so we can identify your account.

4. Do not send your password, card number, UPI PIN or other payment credentials.

We may contact you to verify your identity before processing the request.

Data that will be deleted

After verification, we will delete or anonymise personal data associated with your customer account where legally permitted, including:

• Customer profile information
• Saved delivery addresses
• Saved account preferences
• Marketing preferences
• Other personal information that is not required for legal or operational purposes

Data that may be retained

Certain order, invoice, payment, delivery, tax, fraud-prevention and accounting records may be retained for up to eight financial years, or longer where required by applicable law, a regulatory authority or an ongoing legal matter.

Pending orders, returns, refunds or disputes may need to be completed before the account-deletion request can be finalised.

Once your account is deleted, it may not be recoverable. You can create a new Taishina account later using the same email address where permitted.

For assistance, contact:

Taishina
A venture of Fashionistaa Trading Private Limited
Email: info@taishina.in
Website: https://www.taishina.in/